Privacy Policy
Last updated: 24.06.2025

1. Who We Are
MTRH Group Limited (“we”, “us”, or “our”) is an architectural services company based in the United Kingdom. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or contact us directly.

2. Information We Collect
We may collect and process the following information:

• Name
• Email address
• Phone number
• Property address or project details
• Any other information you provide via our contact form or email

3. How We Use Your Information
We use your personal data to:

• Respond to inquiries or quote requests
• Carry out architectural services
• Maintain our internal records and project files
• Improve our website and communication

4. Legal Basis for Processing
We process your personal data under the following legal bases:

• Your consent (e.g. when you engage with us)
• Performance of a contract (e.g. services you request)
• Legitimate interest (e.g. managing client communication and project files)

5. Sharing Your Data
We do not sell your data. We may share it with:

• Local planning authorities (e.g Local Council)
• Subcontracted experts under contract (e.g Structural Engineers)
• IT service providers or cloud hosting platforms for secure data storage
  All such parties are required to maintain confidentiality and comply with data protection regulations.

6. Cookies and Tracking
Our website may use cookies to improve functionality and gather analytics. A cookie banner will request your consent before any non-essential cookies are used.

7. How We Protect Your Data
We implement reasonable technical and organisational measures, including encrypted devices, password protection, and secure cloud-based systems to safeguard your data.

8. Your Rights Under UK GDPR
You have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, and to meet our legal and professional obligations.

10. Contact Us
If you have any questions or wish to exercise your rights, contact:
Email: mike.mtrhdrafting@outlook.com